Testimonials for Billy Satterfield, Pocatello REALTOR®

Flexible and Dependable

My husband and I had the pleasure of working with Billy five years ago when we were moving to Pocatello to buy our first home. As you can imagine that can be a scary thing. We searched website after website, but kept coming back to Bill's. Thank goodness we did. He was awesome to work with, and was very flexible and dependable. While we had to drive in from out of town he was available to us when we needed him. The searching and buying process went very smoothly and we couldn't have been happier.

Then, a just a few months ago, we had the pleasure of working with Bill again and also his father. We ended up buying our second home here in Pocatello. Our situation was a bit more difficult as my husband was away more often then not for work. Bill was more then willing to meet with me when our schedule allowed us to do so, and did everything he could to help us purchase our second home while my husband was away. The second time around went just as smooth as the first and we couldn't be more pleased with our new home. Bill and his father are very easy to work with.They respond to e-mails, and phone calls right away and have a vast knowledge about Pocatello and the real estate market. They are the best of the best and we wouldn't buy from anyone else, or recommend anyone else to work with. They are just that good!

Readily Available

Billy Satterfield was the utmost professional! I live in Salt Lake City, Utah but needed to sell a home in Pocatello, Idaho. He was readily available when I needed additional information or had a question about the listing. If I had to leave him a message, he returned my call before the day was over. He was pleasant to work with and most importantly he was completely honest in all of his dealings throughout the process. He sold the home within days of the listing! I would recommend him to anyone I knew who wanted to purchase, or sell a home in his area.

Friends for Life

In 2004, my job moved us from Arizona to Pocatello, Idaho. I was searching homes online from Arizona and I came across Billy's website back when he and his father operated under Satterfield Realty. I liked what I read about them and decided to reach out to them on my house hunting trip to Idaho. Billy took time to ask the right questions and had all the homes ready for us to view upon our arrival. He worked hard to find us the perfect home at a great price.

After spending five great years in Pocatello, I took a job outside the area and we reached out to Billy and Steve to sell our home. They were very open and honest about selling our home in a difficult market. In two short weeks, we had a signed offer on our house. Even though my wife and I have been through the home buying process a number of times, Billy and Steve were right by our side the entire process. They took the time to get to know my family and I will consider them friends for life. Thanks Billy and Steve.

Highly Recommended

Working with Billy Satterfield was fun and non-stressful. He came highly recommended from our Realtor in Utah. My family was in somewhat of a rush situation to find a home and Billy made our transition really easy. He was very flexible and knowledgeable. Billy is born and raised in Pocatello and it was nice to talk with him about what the city, neighborhoods, etc. had to offer. I was also very impressed as we bought a new home how he was easily able to work with the builder and other contractors about any issues that we had. I will continue to use Billy for any future real estate needs and will also continue to recommend him to others. Thanks Billy for all your hard work and friendship.

Really Good Insights

It was truly a pleasure to have Billy as my agent while I searched for an office space in town that would fit my company's needs. He had some really good insights on issues with office spaces that I had never considered, which brought a lot of value to me. His positive attitude and patience with me was something I really appreciated as well. I felt like he went the extra mile for me, which is why I would recommend Billy to anyone. Thanks Bill!!

Above and Beyond

Billy Satterfield was AMAZING to work with. He went above and beyond all of our expectations. Billy was more than willing to go the extra mile in making our house hunting experience the best it could be. We hit a few bumps in the road with the bank that was selling the property and Billy was right there to help get everything worked out and to make sure our purchase happened. Billy was always willing to answer any and all questions as fast as he could. I would and will definitely refer anyone who is looking to purchase or sell a house to Billy Satterfield.

Can't Say Enough

I heard about Billy Satterfield through a co-worker who used him as his Realtor. My co-worker also told me that he joined a golf league that Billy runs, and inasmuch as I love golf, I asked Billy if I could join the league and he said sure. Over two seasons of being in the golf league I was able to get to know Billy and his father Steve, and from day one I was VERY impressed with their high character and outgoing personalities. They are very humble, honest, trustworthy, and fun individuals. It was very easy to establish a friendship with these two.

Let me put it this way; I was in a time crunch to get my home sold (30-day window). Not only from their GREAT reputations, both personal and business; I knew if someone could get it done, it was Billy and Steve. They both came over and told us exactly what we needed to do to stage our home in the very best light so that we could sell it quickly for the highest dollar amount. It required a lot of work on our end, but we trusted them and did as they told us; and sure enough we had more showings than all our neighbors in the area. Our neighbors would ask us how we kept getting so many showings. Not only do Billy and Steve know this business, but they do a phenomenal job with getting great pictures of the home and presenting it well on the MLS. As a result of taking all their advice, we sold our home for a price we were happy with and in the 30-day window we had to do it in.

I can't say enough about Billy and Steve. During that whole 30 days, Billy was bombarded with phone calls (day and night) from me with questions, asking his advice, asking his opinions etc.; and he went above and beyond to help me acquire info, documents and miscellaneous things I was seeking. On top of that, the home we wanted to buy, upon selling ours, was a "for sale by owner," and the owners refused to have any Realtors involved. Nevertheless, Billy helped me with advice, preparing documents/contracts and even speaking with the sellers of the new home we wanted to buy when they were making things difficult, out of the kindness of his heart. Through Billy's help, all worked well with getting that home.

Thanks so much again Billy, I would recommend you and your dad to anyone.

Never Lost Patience

We have had the pleasure of working with Steve and Billy Satterfield as both buyers and sellers of a home. We first contacted them when we were moving to Pocatello from out-of-state and found that their website was by far the best for the area. Their performance was superb with respect to both market knowledge and the ability to guide and counsel apprehensive buyers/sellers. It took months to find a house we liked, but they never lost patience or gave up and instead continued to be on the lookout for what we wanted. As a result we bought a house we loved and sold a house at a price that was very fair for the market. Ellen and I would like to thank Steve and Billy for their support and friendship during difficult times.

Stand Out Amongst the Best

We are pleased to take this opportunity to recommend an excellent Realtor, Billy Satterfield, to anyone who needs assistance in their home buying or selling endeavors in Idaho. We recently relocated to Pocatello from out of state, and had interviewed a number of Realtors. We selected Billy because of his professionalism, real estate knowledge, attention to detail, and positive "can-do" attitude. Over the last thirty years we have bought and sold 7 different houses and have worked with many real estate agents all over the country and can assure you that Billy and his father, Steve, stand out amongst the best. When the time comes and we are ready to sell our house, we will immediately call Billy, because we know we will be provided with outstanding service and he will get the job done!

Reputation in the Real Estate Industry

One of the reasons my wife and I chose Bill as our Realtor was, of course, his reputation in the real estate industry. In the process of that we were nervous that, as popular as he is, he would be too busy for us to really go to bat for us. That was answered quickly as he and Steve were in our home, making suggestions and recommendations to help move our home. Not only did they make those suggestions, but they were very hands on in helping us accomplish those recommendations.

We were in a situation where we had to move our home quickly and they accommodated. We were actually on vacation when the sale of the house took place. Bill was our right-hand man through the whole process.

Throughout the selling process it felt like a team effort all he way to the close of the sale.

Would I use Bill and Steve as my Realtors again? Absolutely!

Cared About Me and My Situation

I sold my first home through Billy Satterfield, a personal acquaintance, because I knew he would get it sold in a timely manner. I bought and sold subsequent houses through Billy because I knew he cared about me and my situation. Each time, he really went above and beyond to get me into the house that I needed at the time, or out of them as became necessary on more than one occasion. Time and time again, he proved to be a great advocate for me as his client.

When I married and wanted to get out of a townhouse that had fallen in value, he was right with me to suggest options and had a buyer willing to take it on, which turned into an ideal situation for both parties.

My husband, who came from a super small town and had been previously leery of Realtors, appreciated Billy's laughter and down-home character. Looking at houses was an adventure, not a drudgery for our whole family.

Billy waited patiently, showing us many houses over a 2-year period until the circumstances were just right to help us get into the house that was meant to be ours. When we found the right home, he didn't hesitate to put in the offer and then help us come up with an appropriate counter offer. He was with us every step of the way including signing and getting us settled in time to celebrate Christmas in a new home!

There are a lot of quality Realtors in the Pocatello area, but there is only one Billy Satterfield. Should I ever be back in the housing market, I won't hesitate to contact Billy again, to help us through the next adventure.

Very Informative

Knowing we'd be moving into the area (from out of state) I contacted Billy to get some basic information and get started looking for homes. He was very informative with a welcoming packet full of great information about the city. This was our first time buying and neither my husband or I knew what we were doing but we felt like Billy really helped explain things to us along the way. From start to finish he was willing and available to respond to our questions and help us find the right people to contact to help us round out the purchase. I'd recommend him to anyone.

Incredible Realtor

I cannot recommend Billy Satterfield high enough. He is a great person and an incredible realtor! When we decided that we were ready to transition to a larger home we got in touch with Billy for some help and advice. We had the benefit of having known Billy and his family since the time we were kids which made our decision to use him as our agent easy. He is someone that we both felt that we could trust without question as we began the process of looking for a new home. Billy always made time for us when we were available to look through homes that we were interested in. Eventually we found the perfect home and Billy represented us and coached us through the entire process. He made the experience enjoyable and exciting.

When we first decided to sell our home we made the attempt to do it on our own. We listed it for sale by owner in as many places online and in the paper that we could think of. After some frustration, we again contacted Billy who reassured us and helped us sell within the month. We would not even consider trying to sell by owner again.

Thank you Billy for all of your help!

Simply the Very Best

"Simply the very best!!!" Cannot say it more simply and honestly! Without the help and extreme professionalism of Billy (and Steve) as our agent we could not found the place of our choice here in Pocatello. No matter what time of the day (or night) it was, Billy was always there to do his best to help us in our search for our new home. And, it worked out great for us! Billy's (and Steve's) professionalism is testimonial to the great service that he provides to all his clients; it is almost contagious to the point that he was not only our Realtor but he became one of our very good friends in this area. We can say without any reservations that if you want very knowledgeable, professional, efficient, and courteous and ever friendly service, Billy (and Steve) is your prime (and only) choice! Nothing short of "simply the very best!!!"

Would Do It Again in a Heartbeat

We ended up buying a house sight unseen with Billy as our agent. It was a huge risk to work with someone we had never met in person, buy a property we had never seen, and then let it sit vacant for 4 months before we could move in but I would do it again in a heartbeat. Here's our story:

We "met" Billy because we were curious about one of his listings via the internet. He was very honest with us and it ended up not being what we were looking for at the time. About a month later, he followed up with us to see how we were doing. He thoughtfully provided us with a timely reminder on how long the buying process would take and asked if based on our goals, was there anything he could help us with.

Over the next couple of weeks, I think he visited about nine houses on our behalf. He took lots of extra photos and e-mailed them to us with relevant commentary on the condition of the properties, surrounding neighborhood, etc. On the final house he was actually on the phone with us while he was doing the walk through. We put in an offer a couple of hours later and it was accepted.

Because we were living 2500 miles away at the time, he was instrumental in making the paperwork process go smoothly. The mortgage, insurance and home inspection were seamless. He even was able to help us line up someone to mow the lawn and check on the place because we couldn't actually move for about 4 months.

When we arrived, the house and property had been well cared for in our absence. The house was everything he had described. It was a wonderful experience to be able to trust someone we had never met that much and be so pleased with the results. I would highly recommend Billy Satterfield. You won't be disappointed.

Absolute Pleasure

I have had the opportunity to work with Billy Satterfield on many different real estate deals and projects over the past 14 years. Bill has always been an absolute pleasure to work with. He understands customer service and the real estate industry better than anyone in the valley. His personality is contagious, and he makes the search for the perfect home or office enjoyable. I have only had positive results when I have worked with Bill. It is always a pleasure to work with Bill during the stressful times of selling and buying real estate. He has always been very honest and forthcoming. I would recommend Bill to anyone that has real estate needs.

Excellent Negotiation Skills

If you need a realtor that is knowledgeable, flexible and great to work with, Billy Satterfield is your man! He is perceptive to a client's needs and has excellent negotiation skills. We were very happy with the service we received from Billy Satterfield.

Exceeded Our Expectations

Bill Satterfield provided the best service we have ever received from a real estate agent. His professionalism and responsiveness were beyond the call. My wife and I currently live in Europe and our circumstances were very time dependent for finding a house. Bill exceeded our expectations in every detail and helped us find the right house without any problems. We would not hesitate to use his services again and recommend him to future house hunters. Thanks, Bill!

Detailed and Organized

Fantastic Experiences! Communication—Billy is easy to reach, and explains things thoroughly—such a plus! Trustworthy—He is "up-front" and diligent in making sure there is complete and open communication between all parties involved, to avoid issues. Expertise—Billy has an impressive knowledge of the market, homes, and the process. Personable—He is friendly, open, and yet professional—not only when things go smoothly, but also when there are sticky details that need to be addressed in the process.

I have worked with Billy on several transactions, and have always been impressed with how well he keeps things running throughout the process. He is detailed and organized from day one and through to closing. I highly recommend him to everyone!! You too will be a return client.

Never Felt Pressured

We found Billy to be very helpful in finding our home. He took the time that we needed to make sure we were finding the right house for us. He was willing to do most anything it took to ensure that we were happy with the choice that we made. We never felt pressured by him or felt like he was trying to push us into something that wouldn't work for our family. Billy was very knowledgeable and we always felt like we had a friend there helping us decide what was best for us. He gave his opinion when necessary, but made sure that we were the ones making the decisions. We would recommend him to anyone of our friends or family members, and we will hire him again when the time comes for us to sell and buy again.

Best Realtor Experience

My experience with the Satterfields has been one of the best business transactions in a long time and by far the best Realtor experience!!! Bill and his father are very fast moving, on top of things, and are very honest. They listen well and made us a deal happen that wouldn't have happened if we were using any other Realtor! I would recommend the Satterfield's to anyone and I'm so sad we're moving out of this area and won't have their help with the next house! For whoever may read this, these guys are fabulous! Go with them if you want a great experience, they actually care about their clients and not just their commission. Thanks so very much Bill and Steve.

Couldn't Have Been Happier

We couldn't have been happier with our choice to use Bill in selling our home and purchasing a new one. He was always available when we needed him, and walked us through every step of the process. He gave us great pointers to help us sell our home, and was extremely helpful in helping us find the right home for our family afterwards. It was always very clear to us that he not only knew exactly what he was doing, but that he knew the right way to do things as well. I'd highly recommend Bill to anyone looking to buy and/or sell a home, and we'd use him again in a heartbeat.

Very Knowledgeable

Billy was very knowledgeable about Pocatello. He was also very patient and compassionate with our complicated search for a home. He is very laid back and has a good sense of humor. We would recommend Billy to anyone looking for a new home in Pocatello.

Great Guy and a Better Realtor

Billy was a great help to my wife and I. We actually had three separate houses deals that he represented us in. The first house we put a bid in on was a bank owned repo. Obviously, those that do know how different working with a bank owned property can be, it was a unique experience. We put a bid In at asking price and found out that there was four other offers in on it. Billy kept us in the loop with updates daily if not hourly depending on where in the process we were. Ultimately our offer was a conventional loan and the bank went with a straight cash offer. That being said, I always felt that we knew what was gonna happen and never felt under informed or poorly represented.

We again used Billy for our second deal in which we ended up getting into a bidding war with another party. Billy consistently reassured us through it and used what little more budget we had left to outbid the other party and get us what we thought was an amazing deal. Even though Billy had agreed that we got what seemed like a great deal, he still suggested that we get an house inspection done through a certified inspector to be safe. We used a gentlemen he recommended and found out that the house had structural issues that could cost way more then what my wife or I could afford. Again although Billy had already basically sold the house, he recommended this knowing that my wife and I were fairly new to the process. We asked sellers to fix all of the issues having already paid more that the asking price from the bidding war. The sellers wouldn't even agree to cover 10 percent of the cost. Knowing that we couldn't cover the cost we followed the recommendation from Billy to walk away from the deal.

Ultimately the third house was truly lucky number three. We found a house a block away from our college campus which was amazing. Billy recommended on a whim that we look at it at the end of a showing of another house. He knew the location of the house and understood that we both valued location over other things. We put an offer in and gave them two days to reply. The next day we had an accepted offer and everything has been great since. We have recommended Billy to everyone that we ever come across searching for houses and will continue to do so in the future. Great guy and a better realtor.

Always Cheerful and Available

We were on a quest to find the perfect home, when we phoned a realtor from a yard sign. Having worked with several realtors over the years, we expected to use Mr. Satterfield to view the home he listed. What a surprise when we found someone that seemed as interested and thoughtful about our house selection as we were. He made excellent suggestions of homes to inspect and kept the legwork on our part to a minimum. He was always cheerful and available. He is a first rate Realtor!

Best Home-Buying Experience We've Had

We moved back to Pocatello after being out the area for 10 years. We'd moved 9 times and worked with many Realtors, some in the Pocatello area. Our experience with Bill was the best home buying experience we've had. Not only professional, Bill was very innovative and considerate during the negotiating/buying process. He listened to us carefully and understood exactly what we needed and expected out of our home purchase. He was always available, regardless of the hour and went above and beyond what the typical Realtor job description would entail. The closing date was not the last of Bill's help either. Since we moved in he has been very thoughful and considerate in making sure we have what we need. We would recommend him to anyone.

Pleasant, Informative and Professional

We've arrived home safely after the long drive from Pocatello to San Bernardino and thoroughly enjoyed every aspect of our trip to Idaho home-hunting. Thanks largely to [Steve's and our builder's] efforts, we feel happy about our decisions about the new home, its construction and the community. Everywhere we went we met wonderfully friendly and capable people. We appreciate all that [Steve has] done to educate us about construction-related issues, helping to alleviate our concerns over financing with [our loan officer], and being so patient with Ginay and I as we went through a process largely foreign to us. The manner in which [Steve] led us through these processes reduced our anxieties yet opened our eyes to aspects of the process which we had never considered. [Steve and his] staff were always pleasant, informative and professional.

Trustworthy and Easy to Work With

Moving from across the country, it was reassuring to know that we had a REALTOR® we could trust. Bill was very trustworthy and easy to work with. Having a limited amount of time to find a home, Bill made his schedule fit ours and helped us feel at ease as we worked through the process of purchasing our home.

Sold Within Days

We really liked Bill for his experience, professionalism, and honesty. We liked how they worked together as a team so you can ALWAYS reach someone and get answers for your questions and/or concerns.

Bill was very patient with us. We started looking in the spring of 2005. We had some medical issues that caused us to have to take our time and hold off. We continued to look at homes off and on and Bill was there for us through our sporatic search. When it came time to list our home, Bill was great with suggestions to help it sell quickly. By this time we were a couple of months pregnant and wanted to be settled in our new home before our baby arrived. We followed Bill's suggestions and our home sold within days. Bill helped us find our perfect home and we moved in March of 2006.

We recommend Bill to anyone looking to buy or sell. He was recommended to us and we couldn't have been happier!

Client for Life

One quality that really impressed me was that we never felt rushed to look quickly or decide quickly. I was impressed with how knowledgeable Bill was about all things in and out of each house. I felt that he was truly trying to help us find a house that would suit our needs and bring happiness to my family.

…[W]e ended up unloading the moving truck much later in the day then we expected. I was in a hurry to get my boys' beds in their rooms so they could sleep comfortably that night. The one act that made me a client for life is that Bill knew our situation and came back unannounced to help us unload the truck that night.

Got My Dream Home

Bill not only showed me homes and help me find my home, Bill went above and beyond the call of duty, doing several things for me that I'm sure are not in his job description. He worked harder than anyone to make sure I got my dream home. I am very thankful for Bill. I will never go through another REALTOR® again!

Pleasantly Surprised

We recently bought a new home through Bill Satterfield. Since we were not living in Pocatello at the time, and were not even familiar with the area, we thought that it may be a long and difficult process to find and purchase a home from long distance. But we were pleasantly surprised with the service that we received from Bill. He helped us find a good neighborhood that suited our needs and a home that is just perfect for our family. We appreciated the quick responses we received to all of our questions. He was also very accommodating to our schedule, as we were so limited on time to come and tour homes. Without a doubt, we would use Bill again as our REALTOR®!

Quickly Put Our Minds at Ease

We moved in from out of state mid-winter of '05 and had just a couple of days to find a house. Having just had a bad experience selling our house we were a bit gun shy of the whole process. Bill quickly put our minds at ease not only with his personality but by the fact that he lived in the neighborhood. We figured that if you are going to live and raise your family in the same neighborhood [where] you are selling the houses that would be a huge incentive to be fair and honest. That proved to be the case.

From personal experience we would recommend working with Bill Satterfield.

Always Addressed My Questions

Bill always addressed my questions professionally and in a very timely manner. Working with him was a pleasure and would come with my recommendation.